I am a seasoned expert in online payments, I specialise in fraud prevention, chargeback management, and team leadership. My passion lies in creating secure, seamless payment experiences that safeguard revenue, minimize fraud, and build lasting customer trust. Throughout my career, I have led high-performing teams to strengthen payment security, streamline processes, and navigate the ever-evolving digital landscape. My expertise lies in balancing risk management with customer experience, ensuring businesses stay ahead in an increasingly complex financial ecosystem. Beyond my professional pursuits, I am an avid traveller who enjoys immersing myself in new cultures. I also practice Kung Fu, a discipline that mirrors my approach to strategy, precision, and continuous growth'both in and outside the workplace.